Investigator Alert: Microsoft email and telephone hoaxes resurface

It’s an “oldie” but apparently it is still a “goody” as the Microsoft technical support hoax resurfaces in an effort to trick Microsoft customers into releasing private, personal and credit card information.

There are several different methods used to gain your trust and your information.  But all of them are fakes and frauds.   Here are a few that Microsoft wants to make sure that their customers know about:

  1. Microsoft does not call customers to fix your computer.
  2. You have not won a Microsoft lottery.
  3. Credit card information is not required to verify your Microsoft account.
  4. Unsolicited email messages containing so called security updates do not come from Microsoft.
Official notifications regarding your security can be found on the Microsoft website.  But that’s not all.  There are currently 14 different updates planned to occur this week, several which are labeled “critical.”  These updates are designed to patch “holes” in the security of popular programs like Windows, Office, and Internet Explorer.  Internet Explorer will soon be updated every month instead of every other month. Security professionals seem to like this idea, “It looks like IE will be the story every month now,” said Storms, who noted there seems to be no shortage of IE vulnerabilities. “I don’t think they’re proving a point, that they’re patching just because they said they can every month, but because they have to.”
IT professionals will be happy to hear of patches to Exchange and SQL Server, “Those are two of the three things that are most important to IT in enterprises,” said Andrew Storms, director of security operations at nCircle Security. “Thank goodness SharePoint’s not included. But Microsoft is hitting two out of three in just one month.”
If all else fails when it comes to fighting hackers, Microsoft may take the “if you can’t beat them hire them” attitude that they have had in the past.  After all if they are good enough to get into the system, then they are good enough to protect it.
Have you encountered any of these types of scams here is where Microsoft would  like for you to report it.

 

 

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