I was really glad to hear they are recovering from their earlier problems. I believe they have a good product and just need to get back on the good side of their customers.

i bought this program and it tells me i have over 168 viruses including trojans and it wont take them off why? what good is the program if if it doesnt delete the virus how do i go about getting my money back i paid over $20.00 for it. very unhappy right now

A virus of some sort was blocking my access to antivirus websites, so I bought this to alleviate the problem. Big mistake. The thing is like a virus in itself, keeping me from even shutting down my computer normally and refusing to accept my registration number. I'm even afraid to uninstall it, for the damage it'll do. May god help me.

Bought it tried it and returned it. Had to send it back to Defender Pro for ......hopefully a refund. Very disappointing antivirus. Can not remove all of it from my computer. Hangs around like a fly. Bought it at Walmart which they will not honor a refeund for it. So if you are unhappy with it, mail it back with a delivery confirmation.

If your running Windows xp with sp2 do not buy Defender Pro... it's junk. Defender Pro's support is terrible, causes win453 error as well as frequent crashes. There are no fixes for this bad process, complete waste of money. Defender Pro is junk.

Just bought the 15-in-1 Defender-pro 2008. The biggest mistake on software application that I made so far. Software doees not work. Hanged up my PC with vista operative system just after install it. I spent almost one hour to remove it and have it fully operational. Pro-defender web site customer service really does not provide any help. Both email addresses referenced in the support section do not work. I sent back the software for a refund. I will see if this work, or if it's a complete fraud and scam

I mailed a check to DefenderPro's mailing address in NYC on 2/29/08, to renew my version of their anti-virus software. Still have not heard from them by mail and my old subscription is still cut off. Can't use my email!!

I have defender-pro 15 and it never down loaded in my computer and I cannot contact any live person by phone or e-mail.They want me to pay 10$to speak to a person for their problem! I will never purchase their product again! You cannot treat consumers this way and expect them to stay loyal to your product.

This is the second time I purchased this software. I wasn't aware that DP was the cause of my first computer mother board going out. So I brought another one and haven't downloaded it to my new computer because I'm scared it will do something to this one too. I think the best way to go as far as antivirus programs is to use the ones that comes installed on the computer

Win453 error
I love Defender Pro! But after updating to the new version, I began to get this message when shutting down or logging off. If you are experiencing this error message when you try to shut down or log off your computer, it may not be caused by a virus or malware. If you are using the new version of Defender Pro Internet Security program (v. 6.0.2.621 or newer and possibly some older versions) this may be your problem. Defender Pro has acknowledged that there is a problem with their new version that causes the Win453 error on shut down or when logging off.
They are addressing the problem and plan to have it corrected in the next version.

Many solutions have been offered that only address the symptoms and not the problem. Some say that all you have to do is make sure you [Right-click] on the Defender Pro icon in the right corner of the task bar then select [Exit] and then shut down or log off. This does work (most of the time) or when you remember.... But if you are like me you may just forget to do this and then you get the error message.
Some have said that all you have to do is [click] on the [End Now] button when the error message appears and that is all that is necessary. When I experienced this, I tried this and the message just popped-up again (and again, and again and again and again and again, etc. etc. etc.)

There is another solution which lets you log off or shut down without having to remember to exit the program or anything else. You can simply log off or shut down as you normally would.

The solution that I found requires editing the system registry. It is not hard to do but
you need to make sure you don't change anything else by mistake. If you are not sure you want to try this yourself you may want to get someone that has done this type of thing before. Also, Please note: THis worked for me on two computers that I own. I no longer have the error message on either computer and I DO NOT have to exit anything or remember anything before I shut down or log off.

HOWEVER, YOU DO THIS AT YOUR OWN RISK! I TAKE NO RESPONSIBILTY FOR ANYTHING THAT MAY GO WRONG!
IF YOU SCREW SOMETHING UP BY MISTAKE OR ARE NOT SURE OF WHAT YOU ARE DOING.... DON'T DO THIS!

MAKE SURE YOU BACK-UP (EXPORT) YOUR REGISTRY FILE BEFORE ATTEMPTING! AGAIN, IF YOU DON'T KNOW HOW TO DO THIS, DON'T TRY IT YOURSELF. I WILL NOT BE HELD RESPONSIBLE FOR YOUR ACTIONS.

If you wish to continue or have someone that will do it for you, it is a relatively easy process

Here is what you do:

Select the Start button in the lower left corner of the taskbar and the select RUN from the menu.
type in regedit and press [ENTER] or [click] the [Okay] button.

The registry will appear in two columns

In the left column find the item that says HKEY_CURRENT-USER and click on the plus (+) sign.

Now find the item Contro Panel and [click] on the plus (+) in front of it.
Now find the item Desktop and [click] on it once.

Now in the RIGHT column find the item titled AutoEndTasks and [Double-click] it.
Change the value that appears in the Value Data field from the 0 (Zero) to a 1 (one).

Go up to the menu and choose File and then Exit.

That's all there is to it!

Re-start your computer. Don't forget to Exit out of Defender Pro as stated above (for the last time).

After the computer re-starts the new registry value will be in effect and you will no longer
get the Win453 error.

If your Value Data field already contains a 1 you may have an entirely different problem.
In this case DO NOT change anything. Simply [Exit] the Registry Editor.

I would assume that when Defender Pro comes out with the next version (or patch) that corrects this problem, you would want to change this value back to 0 (Zero).

This solution worked great for me on 2 different computer systems. One a desktop running Windows XP Professional and a notebook running Windows XP Home.

Hope this helps!

I have used defender pro since the 2005 version and have been happy with it. This 2008 version sucks.

I installed the 2008 suite on one computer and it went fine with the online activation and update. When I rebooted it asked for an activation code and will not go and further.

Now the computer is useless, I can't remove defender and I can't even format the hard drive.

I installed it on two other computers and now I can't open the links once I go to a web page on either computer. And by the way I get the win453 error now. Don't buy this until it is fixed.

Same problem getting the win453 message when trying to shutdown the program tell me all sort of virus are on my computer but will not delete them.Pro Defender needs to come up with a patch quick. Program will not uninstall only come up end program or cancel .internet explorer I get a blank page.

I agree with some of the negative comments - first of all, tech support is BAD. Also, the win453 error message is a pain. I have the 5in1 version but the Spyware will not work so I have a 4in1. Also, when you load this software, it is supposed to give you free updates for 1 year, but it is only 11 months - anyone notice??
Anyway, I like DefenderPro for the money, but a lot of tweeking is yet to be done before it can compare to competitors.

I purchased the Defender Pro 2008 5 in 1, and my computer has been acting up every since I put it on there, I cannot delete it, it is junk, it has made my computer useless! I paid 20 bucks for it, and they wanna charge 10 bucks just for tech support and that is not a guarantee that they can get it off the computer either, I will never purchase a Defender Pro product again after this experience, the sad thing is I put it on another computer as well, big mistake! If anyone out there knows how to get this crap off, let me know!!

How I got rid of Defender Pro 15 in 1

I tried EVERY suggestion on line that I could find.. Nothing worked..
So, this is what I did, By far the easiest way, and you wont have to explain the nasty words that came out of your mouth to a 3 and 4 year old!
Start in “Safe Mode” Go to start > My computer > Local C > Program folder > Defender Pro DELETE it..
While still in safe mode Search ALL of your computer delete anything found with defender pro on it, you have to look in hidden and system folders also.. While still in safe mode empty trash! Reboot and do a registry sweep. I used RegCure..and ran it 4 times! Reboot again. All should be gone! It does take time but believe me, a lot less Aspirin! Plus you don’t have to explain the Nasty words you used!

After having several problems with Norton(ie its gotten corrupted twice from updating itself) I decided to switch to Defender Pro, as a computer expert I can say I'm quite pleased over all. It does waaaaaay more than Norton 08 does and it actually tells me when my computer is being attack unlike Norton that haves serious issues detecting anything from port 443. I've heard the stories that it has a trojan, but I call it BS. The only complaint I have is a Win 453 shut down problem. But hey just push end now twice and it all goes away. One more thing, don't believe any of these problmes that other people are saying, I can guarantee that they are over exaggerating like most people when something doesnt go their way. All in all I give Defender Pro 7/10, by the way I'd give Norton a 5/10.

Anthony
You say you are a computer expert, and you think Defernder Pro is a good anti-virus program. I can�t say if it is or not.. My problem was I could not get it loaded� It kept giving me a message of: Installation error Prematurely interrupted, or something along those lines�What made me uneasy is the fact I could not uninstall and try the load again� I e-mailed the support for the program after the second attempt, I am still am waiting for their reply.. After searching the net for an answer, WOW all the complaints on it! It took me over 2 days to figure out how to get rid of it myself. That in it self made me start looking for another product. I to had Norton 360 but when my son had a problem they would not even talk to him till he paid $99.00.. Some support! I did all that was required, I removed all traces of Norton, even after I used Norton�s removal tool by doing a full computer search for any remaining specs of Norton. Found nothing so tried to install Defender pro 15 in 1...It flat will not load�What else can be done? Is this program only for computer experts? I am no dummy to them but by far NOT an expert!

I have just recently purchased and loaded onto my computer the defender pro 5-1 08. I used the 07 version on 3 computers all of last year and never had a problem with it. This year I loaded it onto my brand new laptop and my old laptop and I am not able to open my email inboxes or links on most web pages. And this is on both computers. It doesnt work even after I uninstall all defender pro programs. They have a "solution" on their website but it does not work for s**t. I get to the part on the solution where it says "download the zip file attached to this email address" ?????? there is not email address there or link to no zip file. I have not been able to check my emails for like two weeks now does any one have any solutions for me??

Although Defender Pro 2008 can be annoying and customer support is weak, it is actually a re-packaged copy of the highly rated (and expensive) Kaspersky Internet Security 6 suite. I had the Win453 error but solved it with the update on the Defender Pro web site. To avoid a permissions conflict when uninstalling, right click the red "DP" taksbar icon and choose "Exit" before uninstalling . You can configure the firewall and pro-active defense modules to be much less annoying--READ THE "HELP" SCREENS! I also had trouble with slow scheduled scans, but traced that to a huge Outlook archive file.

I bought the 2008 version at Wal-Mart after clerk gave good comments. The only thing good about it is it's cheap, but not worth buying at all.

It slows my computer down even though I've triple checked the registry and crossed file path possibilities, and run adware checks. A little adware program I ran found lots of adware and even three clicker Trojans and removed them after Defender Pro missed them!
Get a $ 40.00 Spysweeper and be done with it. My old copy of Spysweeper once detected and removed a major internet hijacker program out of a puter. It's a webroot type antispyware.

When I was playing a rated game online Defender Pro began a scan while my clock was running and blanked out the screen!!! I found no way to press a stop scan button without hunting up passwords and completely shutting it off with no protection. This is too much.

i have defender pro 5-1 2008 it's is messing up my whole compuer. i deleted it from my add and remove. but it is still on my computer. can't find it any where.help me please

I was getting ready to purchase Defender Pro 5-1. Glad I found this site. Anyone know anything about Invisus?

Hi
I also purchased Defender Pro 5 in 1. It is a piece of crap, I downloaded it on my computer and it all but shut it down,. took me almost 7 hours to get my computer back to normal. Bought it at Wal-Mart. wish I had found this site before I did they wont refund, say you have to buy the same thing,. which is stupid, why would I buy another if this one doesnt work properly. Do not buy this junk.

Hi
I also purchased Defender Pro 5 in 1. It is a piece of crap, I downloaded it on my computer and it all but shut it down,. took me almost 7 hours to get my computer back to normal. Bought it at Wal-Mart. wish I had found this site before I did they wont refund, say you have to buy the same thing,. which is stupid, why would I buy another if this one doesnt work properly. Do not buy this junk.

I bought Defender pro, thinking it was a good system to defend my computer. Since then DP has crashed my computer twice, wiped out some of my original files, will not let me add programs, and deletes my files without asking. I would not recomend this product to anyone. Of course, if you want your computer to crash, then go ahead and buy Defender Pro.

why do i have to pay to renew i already bought it

My boyfriend got me Defender Pro and I had problems with my computer ever since. My computer crashed not one but twice. It seemed like the program was attack itself.

I have bought this product a few months ago and had no problems with it on a Vista system I think that its a great product...

I just bought defender pro 2008 and installed it on my pc from wal mart. I installed it only to find out that I can not get into any of my emails or click on links. I paid 20 dollars for absolutely useless software and now I can not get my money back nor can I look at any video. Then im suppose to pay these a holes 10 dollars to speak to customer service about their crappy software? I will never buy another product from defender pro.

it sucks cannot unistall

Ugh. I wish I would have found this site. My computer had tons of virus's and trojans on it. So I went to walmart and was looking around. I was going to by another program for $29.95 but my boyfriend pointed out that Defender Pro 5 in 1 does the exact same thing for only $20.00. So I thought it was a heck of a deal. Well first, defender pro completely deleted everything without asking. So the only way I could get anywhere was to press CTRL-ALT-DELETE, New Task, then browse through tasks. Now it wont even let me log into my name. I have Windows XP. Everytime I try logging onto my account it says Logging on, then it automatically says Logging off and saving settings. I have no idea how to fix it if it wont log on. Anybody have any ideas?
DO NOT BUY THIS PRODUCT.

delete cyber defender

I have not had serious issues with defender 5-in-1 (my computer still works), although my computer processing time has slowed down because the stupid thing is doing a scan almost CONSTANTLY! I keep lowering scheduled scans and changing settings hoping to have a break. I think all these functions are overkill. I have used Norton the last couple years, and someone said this software does more than Norton, yeah but I think its a bit much. I only bought this because Walmart was out of Norton. I will pay the $40 versus $20 for Norton next year, because this software is annoying and I can not find a simple way to shut off a scan once it starts!