Comments on: An Interview With LifeLock’s Mike Prusinski and Review of Lifelock’s Service

By: Sandra Paget

Sandra Paget — Wed, 24 Feb 2010 01:53:55 +0000

I have actually enjoyed reading your blog posts. You obviously know your stuff. I also really like it that your site is so easy to navigate.
This interview with Lifelock is a bit old though, right?
Still good and well done.
I have bookmarked it in my favourites and will surely be back for more.

By: Michaelnotmyrealname

Michaelnotmyrealname — Sun, 24 Jan 2010 21:26:24 +0000

I checked out all the ID theft protection companies mentioned by posters on the Better Business website and found it quite interesting that LifeLock has an A+ rating even though they have had over 50 complaints logged. The site does show that the complaints were resolved.
I would like to hear from the individuals that complained and how their complaints were resolved.
Some of the other companies posters listed look ok but others listed here are questionable.
Of the ID Theft Protection companies whose websites I checked out, I could not find out anything about how they protect the information that they collect from customers.
Is the information encrypted in some way, is it shared with affiliates that store the info they get and is that information encrypted on their systems. How secure is their system from hackers, etc…? Maybe you can ask LifeLock these questions and if they will fully disclose the nature of the customer disputes they have had and how they resolved these complaints to retain their A+ rating with the BBB or is the BBB just a bogus, bought out organization any more that provides excellent ratings to anyone that pays for them?

By: Garen

Garen — Fri, 04 Sep 2009 21:47:35 +0000

This is a great interview. You did a wonderful job. LifeLock is a great service that many people are taking advantage of. They will insure you personal information and even reimburse you for up to a million dollars. The reviews on LifeLock are simply amazing. http://www.report-online-scams.com/lifelock-review.html

By: Jeremy Maslowski

Jeremy Maslowski — Tue, 12 May 2009 19:08:17 +0000

I think many people confuse getting someone’s credit card stolen as the same thing as identity theft. Fixing a stolen credit card is one thing, trying to get back your “electronic identity” is something completely different.
I’ve never had it happen to me, but I’ve known someone, that 10 years later, is still having occasional issues. No fun at all, and I’d like to think that LifeLock does it’s job in trying to prevent these crimes from happening.
Anyone interested in getting more info, check out http://www.helpfulbenefits.com.
They offer some additional info, and an inexpensive “security package” that, among other benefits, includes LifeLock. Pretty inexpensive too…$15/month for individuals and $19/month for families.
Good luck to all!
Jeremy

By: Jay

Jay — Sun, 05 Oct 2008 17:35:33 +0000

Here is something you haven't mentioned, AnnualCreditReport.com is owned by Lifelock. LifeLock also utilizes AnnualCreditReport.com, a free site, to obtain credit reports on behalf of consumers, and then effectively charges for these reports by including them as part of LifeLock's monthly subscription service. LifeLock consumers, unaware of this, then try to get their own credit reports from AnnualCreditReport and are denied because LifeLock has already used their once-a-year benefit, Experian says. Reprinted from My entrust (I use the tiny url link since the original link to the post is very long): http://tinyurl.com/myentrust To fight Identity theft always use a service that goes beyond just simple alerts, I personally use iDefend: http://tinyurl.com/identitytheftinfo

By: Scott Beech

Scott Beech — Wed, 13 Aug 2008 11:27:02 +0000

Great information, a true help to all of us.
I would like a copy of your comparison of Lifelock and Pre-Paid Legal/Kroll ‘s Identity theft Shield. Thank you for your help.

By: Stephanie

Stephanie — Sat, 26 Jul 2008 04:50:07 +0000

I signed with a company that seems to do things much better than LifeLock. They do show you how to place fraud alerts, but they don’t do it for you. They also give you practical tips for protecting your identity as well as monitoring my credit, and various other databases like utilities, dmv, social security. This protects me in ways that won’t ever show up on my credit reports. They really informed me of types of thefts that I never even thought of. I thought it was really just somebody using your credit card, and they said the main reason is for people to get jobs! The name of the company is Secure Identity Systems and I was able to get the coverage through my bank. I am really glad I was able to cover myself and my family, for about the same price as LifeLocks individual coverage.

By: MF

MF — Wed, 16 Jul 2008 19:16:54 +0000

please email me a copy of the comparison too. thanks!

By: KT

KT — Sun, 15 Jun 2008 17:59:08 +0000

Please send me a copy of your comparison data, thanks for your help and for this site.

By: Christopher Taylor

Christopher Taylor — Thu, 22 May 2008 15:02:15 +0000

Lifelock is being sued for fraud both in terms of protection and in terms of the owner’s claims of being safe. In short: he’s had his identity stolen 5 times and the company doesn’t do what it claims to.