It’s no secret that there are many credit card scams, especially when you are travelling and that you have to keep your credit card close by and watch who and when you provide it to anything from restaurants to resorts. It’s also important to carefully review your charges, both on your room and when you return from travel, to make sure that you haven’t been “charged” with credit card fraud. But most people would hope that our credit card information would be safe, especially from some of the biggest and so called best hotels and resort companies in the world. But recently the FTC has filed suit against Wyndham Worldwide, owner of hotels such as Ramada Days Inn, Travelodge, Super 8 and Howard Johnson and resorts around the world as well as time share/vacation ownership participating providers.
This week ,the FTC filed a lawsuit against Wyndham Worldwide as a result of breaches in their security systems that led to hundreds of thousands of customers credit card information being released or stolen by an Internet domain located in Russia. However, that is not the only problem that the FTC has allegedly discovered. The complaint also alleges that Wyndham has not taken appropriate security measures, making theft and fraud that much easier. (See the entire complaint) Last, but not least, Wyndham is accused of further creating problems for their customers by not being truthful about their security measures and misrepresented the company security policy.
It is alleged that security measures were lax including the lack of complex user names and passwords, firewalls, network segmentation and that credit card numbers were stored in plain text.
This is not a new charge against Wyndham. Continue reading Wyndham Not Winning in the Game to Protect Customer Data?